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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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jerad stokes

April 25, 2026

5  out of  5
rating by jerad stokes
"Ramona and her team are great, they are all very competent at their jobs. They are always so helpful"
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barronmayela

April 24, 2026

5  out of  5
rating by barronmayela
"They are always pleasant to deal with and on top of it. Abby is also an amazing person to deal with. She is so informative and detailed."
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Joyce Stewart

April 24, 2026

5  out of  5
rating by Joyce Stewart
"Always prompt and courteous and take care of my needs and questions!"
We responded:
"Joyce, thank you for your kind words. We all love to work with you and appreciate the opportunity to help you with your farm and auto insurance. "
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Burl Owenby

April 24, 2026

5  out of  5
rating by Burl Owenby
"Pleasant and helpful folks."
We responded:
"Burl, we appreciate the many years we've had the opportunity to work with you. We work hard to provide exceptional customer service and are thankful for your loyalty to our agency. "
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Brittney Berry

April 16, 2026

5  out of  5
rating by Brittney Berry
"We have been with this company since 2001. They are great to work with and always super helpful and so sweet. 💖"
We responded:
"Brittney, thank you so much for your review! You know we love you and your family and are so very happy to help you with all of your auto, home and life insurance needs. We greatly appreciate your business! "
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Kenny P

April 15, 2026

5  out of  5
rating by Kenny P
"Ramona and her team are always happy to help with any questions or concerns, and it truly shows in the way they interact with their clients. They are consistently approachable, responsive, and willing to go the extra mile to make sure everything is clearly understood and handled smoothly. Whether it’s a quick question or a more complex issue, they take the time to listen, provide thoughtful guidance, and follow through with reliable support. Their professionalism, combined with a genuine willingness to assist, makes working with them a positive and stress-free experience."
We responded:
"Kenny, thank you so much for your 5-star review. We greatly appreciate your business and the value you see in our agency. We do work hard to take exceptional care of our customers. "
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Lana Snodgras

April 14, 2026

5  out of  5
rating by Lana Snodgras
"Ramona and her staff do an amazing job!"
We responded:
"Lana, thank you so much for your review! Your kind words are greatly appreciated! "
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Erik Barrett

April 13, 2026

5  out of  5
rating by Erik Barrett
"Very Helpful!"
We responded:
"Thank you for your review. We appreciate your business and helping with you auto and renters insurance needs. "
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Kurt Wilbanks

April 10, 2026

5  out of  5
rating by Kurt Wilbanks
"Great"
We responded:
"Kurt, Thank you for you 5-star review. We have appreciated working with you for many years on your auto and home insurance needs. "
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Curtissa Shedd

April 9, 2026

5  out of  5
rating by Curtissa Shedd
"Was very helpful. Completed my request"
We responded:
"Thank you for your review! We greatly appreciate your feedback! "
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Jennifer Miller

April 6, 2026

5  out of  5
rating by Jennifer Miller
"Ramona and her staff are wonderful and very helpful!"
We responded:
"Thank you, Jennifer! You and your family are a joy to work with. We are very thankful for the opportunity to help with all of your insurance needs. "
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Sherry Melton

April 6, 2026

5  out of  5
rating by Sherry Melton
"We've been with State Farm for decades. Ramona Heiney, (and years ago,) Marge Slayton have been wonderful agents."
We responded:
"Thank you, Sherry, for your 5star review. We have loved working with you for so many years and truly appreciate your business. "
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JEEP JUNKIES SOUTHERN MISSOURI & 4X4'S

April 3, 2026

5  out of  5
rating by JEEP JUNKIES SOUTHERN MISSOURI & 4X4'S
"Great place to do business"
We responded:
"Thank you, Eric! We greatly appreciate you and helping you with your business insurance needs. "
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Ashley Grisham

March 30, 2026

5  out of  5
rating by Ashley Grisham
"Ramona Heiney State Farm and support staff have been great to work with both in purchasing insurance and in handling claims."
We responded:
"Ashley, thank you for your kind words and 5-star review. We sincerely appreciate your business and the opportunity to help you with all of your insurance needs. "
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Mike West

March 24, 2026

5  out of  5
rating by Mike West
"Abby is Wonderful ✨ Love this office!"
We responded:
"Thank you, Mike. Abbey is an amazing part of my great team. We sincerely appreciate your kind words and business! "
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Robert Rich

March 23, 2026

5  out of  5
rating by Robert Rich
"Ramona's office has been one of the best insurance companies I have ever dealt with. Abbey has always been so awesome keeping up with any of my needs."
We responded:
"Thank you, Robert. We appreciate the opportunity to work with you for all of your insurance needs. Your kind words mean a great deal to us. "
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S Silva

March 20, 2026

5  out of  5
rating by S Silva
"Abby at Romona State Farm is a 5 ⭐️ plus her customer service and knowledge is great. She always polite and makes sure all our needs are complete before end of conversation. Great employee We encourage to call Romona State Farm Insurance for a quote ! Silva family"
We responded:
"Thank you so much for your glowing review, Silva family! 🌟 We're thrilled to hear about your positive experience with Abbey at Ramona State Farm. Her dedication to excellent customer service and her extensive knowledge truly set her apart. We appreciate your recommendation and are delighted to have you as part of the State Farm family. If you ever need further assistance or have any questions, don't hesitate to reach out. Thank you once again for your kind words!"
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Teresa M

March 13, 2026

5  out of  5
rating by Teresa M
"Brittany was super helpful. Premium and deductibles are lower than previous insurance company. Convenient sign-up process. Thank you"
We responded:
"It is always wonderful to provide customers with improvements in their insurance and also save money. We will do our very best to provide exceptional customer service to you! Thank you for your kind words about Brittany. She is an incredible asset to our agency. "
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Cheryl Finley

March 10, 2026

5  out of  5
rating by Cheryl Finley
"We have been customers of Ramona Heiney State Farm Insurance for many years; she and her staff are always ready to help and always polite."
We responded:
"Thank you, Cheryl. You and Bruce have been great customers for many, many years and your business is greatly appreciated. "
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David Johnston

March 4, 2026

5  out of  5
rating by David Johnston
"The team at Romona's office are great! So glad I chose State Farm!"
We responded:
"Thank you David for your kind words. Kate and Abbey are amazing assets to the agency and all of my staff do work so hard to take exceptional care of our customers. We sincerely appreciate helping you with all of your insurance needs. Thank you again!"
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Anthony Nightingale

March 3, 2026

5  out of  5
rating by Anthony Nightingale
"Great people to work with. Honest, dependable, and easy to communicate with. Highly recommend!"
We responded:
"Anthony, thank you for your kind words. I appreciate your professionalism and working with you as well. "
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Heather Haddock

March 3, 2026

5  out of  5
rating by Heather Haddock
"Very nice and pleasant people"
We responded:
"Thank you, Heather! We appreciate your 5-star review and helping you with all of your insurance needs. "
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Nancy Witcher

February 25, 2026

5  out of  5
rating by Nancy Witcher
"The ladies and gentlemen are always very helpful and have positive interactions with me. I have been a customer of State Farm over 17 years and I don't have any negatives about them. Changes in policies and fees are across insurance companies, so I may not like when prices go up, but it is across the industry. Romona has always been available when I need clarification on policy or I have questions."
We responded:
"Thank you, Nancy. We always enjoy working with you and do sincerely appreciate your business. Your loyalty to State Farm and our agency is truly valued. "
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Mike

February 25, 2026

5  out of  5
rating by Mike
"The whole team helped when I needed it. Addi is a pleasure to work with."
We responded:
"Thank you! We greatly appreciate your review and the opportunity to help with your insurance needs. Addi is amazing and we are so blessed to have her on our team. "
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Dolores Norton

February 24, 2026

5  out of  5
rating by Dolores Norton
"I truly appreciate Ramona and her staff. They are so prompt and professional in responding to questions or concerns and always friendly in the process. Abigail continues to be a go-to when I’m needing help with paperwork for both my business and personal insurance needs."
We responded:
"Dolores, thank you so much for the many years of loyalty to our office. We are so appreciative of your business and the opportunity to help with home, auto and business insurance needs. Thank you for your kind words! "