State Farm® Insurance Agent Ramona Heiney
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Teresa M
March 13, 2026
5
out of
5
rating by Teresa M
"Brittany was super helpful. Premium and deductibles are lower than previous insurance company. Convenient sign-up process. Thank you"
Cheryl Finley
March 10, 2026
5
out of
5
rating by Cheryl Finley
"We have been customers of Ramona Heiney State Farm Insurance for many years; she and her staff are always ready to help and always polite."
David Johnston
March 4, 2026
5
out of
5
rating by David Johnston
"The team at Romona's office are great! So glad I chose State Farm!"
We responded:
"Thank you David for your kind words. Kate and Abbey are amazing assets to the agency and all of my staff do work so hard to take exceptional care of our customers. We sincerely appreciate helping you with all of your insurance needs. Thank you again!"
Anthony Nightingale
March 3, 2026
5
out of
5
rating by Anthony Nightingale
"Great people to work with. Honest, dependable, and easy to communicate with. Highly recommend!"
We responded:
"Anthony, thank you for your kind words. I appreciate your professionalism and working with you as well. "
Heather Haddock
March 3, 2026
5
out of
5
rating by Heather Haddock
"Very nice and pleasant people"
We responded:
"Thank you, Heather! We appreciate your 5-star review and helping you with all of your insurance needs. "
Nancy Witcher
February 25, 2026
5
out of
5
rating by Nancy Witcher
"The ladies and gentlemen are always very helpful and have positive interactions with me. I have been a customer of State Farm over 17 years and I don't have any negatives about them. Changes in policies and fees are across insurance companies, so I may not like when prices go up, but it is across the industry. Romona has always been available when I need clarification on policy or I have questions."
We responded:
"Thank you, Nancy. We always enjoy working with you and do sincerely appreciate your business. Your loyalty to State Farm and our agency is truly valued. "
Mike
February 25, 2026
5
out of
5
rating by Mike
"The whole team helped when I needed it. Addi is a pleasure to work with."
We responded:
"Thank you! We greatly appreciate your review and the opportunity to help with your insurance needs. Addi is amazing and we are so blessed to have her on our team. "
Dolores Norton
February 24, 2026
5
out of
5
rating by Dolores Norton
"I truly appreciate Ramona and her staff. They are so prompt and professional in responding to questions or concerns and always friendly in the process. Abigail continues to be a go-to when I’m needing help with paperwork for both my business and personal insurance needs."
We responded:
"Dolores, thank you so much for the many years of loyalty to our office. We are so appreciative of your business and the opportunity to help with home, auto and business insurance needs. Thank you for your kind words! "
Heather Thompson
February 18, 2026
5
out of
5
rating by Heather Thompson
"Very happy with the customer service I received and especially the rates! I highly recommend Ramona Heiney and her staff. Great people!"
We responded:
"Thank you, Heather! We greatly appreciate your business and your kind words. We do strive to take excellent care of our customers. We are very happy to help you with all your insurance needs. "
Hailey Lee
February 17, 2026
5
out of
5
rating by Hailey Lee
"Brittany helped me get all set up and was very nice and easy to work with. Definitely recommend state farm to anyone looking to save money and have quality customer service."
We responded:
"Thank you, Hailey! Brittany and all of my team work really hard to make sure our customers receive exceptional service! Thank you for recommending us to others. "
J.T. Tackitt
February 17, 2026
5
out of
5
rating by J.T. Tackitt
"Friendly, efficient, and very good at what they do."
We responded:
"Thank you, J.T.! We appreciate your business and the opportunity to help with your insurance needs. Thank you for the 5-star review!"
Jamie Parrott
February 16, 2026
5
out of
5
rating by Jamie Parrott
"Everyone in the office is helpful at each interaction. They are prompt with their services and policy quotes. I’m thankful for their attention to details."
We responded:
"Thank you, Jamie! We sincerely appreciate your business and the opportunity to work with you. Attention to detail is very important to us, and we're glad it made a positive difference for you. We truly appreciate your kind words. "
Ashley Strawn
February 10, 2026
5
out of
5
rating by Ashley Strawn
"Thank you to my insurance Agency State Farm-Ramona Heiney and the gals. Thank you for your professionalism and compassion, that you have shown my family and I. There has been many changes that has happened in the past year. I want you to know how much we appreciate each and everyone of you. Thank you for all of your work you do everyday! I have been a customer for 10 years and I never had a claim until March 2024. My property was hit by the tornado, and they were more than happy to take care of me. The rates are affordable and I've never been so happy with customer service. Make the switch now, and you will be a happy customer just like me!"
We responded:
"Thank you, Ashley. You have certainly had a challenging year, and we are so happy that we were able to help see you through all the difficult times. We greatly appreciate your business and your kind words! Knowing we've made a positive difference in our customers lives during their most difficult days is what we strive for. "
Erik Barrett
February 7, 2026
5
out of
5
rating by Erik Barrett
"Very Helpful!"
We responded:
"Thank you for your review. We appreciate your business and helping with you auto and renters insurance needs. "
Sue Trimble
February 5, 2026
5
out of
5
rating by Sue Trimble
"Every person in the office is a pleasure to work with. Any questions I have are dealt with quickly, any documents I need are provided promptly."
We responded:
"Thank you, Sue! We appreciate your review and your kind words! We greatly value your business and the opportunity to help you with all of your insurance needs. "
Nellie A
February 2, 2026
5
out of
5
rating by Nellie A
"Abbey is always willing to help with whatever I need. I appreciate everything she has helped me with. She is patient and will explain anything that I don't understand."
We responded:
"Nellie, thank you for your 5-star review. We greatly appreciate your business and are so thankful for your kind words about Abbey. We strive to provide exceptional customer service to our customers! "
Sandy Thomasson
January 29, 2026
5
out of
5
rating by Sandy Thomasson
"Great place to do business! Very helpful and professional!"
We responded:
"Thank you, Sandy! We appreciate your review and your many years as a customer of our agency. You are always great to work with! "
Diana Ball
January 27, 2026
5
out of
5
rating by Diana Ball
"Abby and the staff are always helpful and friendly. They always go above and beyond to help!"
We responded:
"Thank you for your review. Abbey is an amazing asset to our great team, and we appreciate your kind words. We are very thankful for your continued trust in our agency to help with all of your insurance needs. "
Melanie Roam
January 27, 2026
5
out of
5
rating by Melanie Roam
"Love this office and the wonderful people who work there! Always so helpful!"
We responded:
"Thank you, Melaine for your wonderful feedback! We're thrilled to hear you love our office and the team. It means a lot to us to know we're being helpful. We look forward to continuing to provide you with great service!"
May Deluna
January 27, 2026
5
out of
5
rating by May Deluna
"This is the best office to work with on insurance! They do everything to help and always there when we need them. Highly recommend!!"
We responded:
"Thank you, May! We are so appreciative of your 5-star review. We greatly appreciate your business and the opportunity to help with all of your insurance needs. "
RB Rogers
January 26, 2026
5
out of
5
rating by RB Rogers
"Brittany is a go-getter and today I insured our 5 vehicles for less than what I was paying at Progressive and that makes me happy."
We responded:
"Thank you for sharing your experience! We're thrilled to hear that Brittany was able to save you money on insuring your vehicles. It's great to know you're happy with the service and savings. We appreciate your trust and look forward to assisting you anytime!"
Ashlie Peters
January 26, 2026
5
out of
5
rating by Ashlie Peters
"Brittany was very helpful in transferring my Insurance over. She gave me the best rate while also offering me other discounts ( and she didnt pressure me into anything I didnt want ) My family uses Romona Heiney for our rental properties. Highly recommend."
We responded:
"Thank you so much for your thoughtful review! We're glad Brittany could assist you with your insurance transfer and find the best rates and discounts. She is an amazing asset to our team. We truly appreciate your trust in our agency and your family’s continued support. Your recommendation means a lot to us!"
Randy Pace
January 22, 2026
5
out of
5
rating by Randy Pace
"Abi is great to work with."
We responded:
"Randy, thank you for your 5-star review. We sincerely appreciate the many years of helping you with your auto and farm insurance needs. We value you as a customer and friend. "
Ted Bailey
January 19, 2026
5
out of
5
rating by Ted Bailey
"I'm 87 years old and have been buying insurance in pretty much all aspects for 66 years of it. I have not, in all that time, never worked with a more knowledgeable Agent than Abby.. She addressed all points of the coverages clearly and easy to understand terms. Not only did she explain things, but also actually wrote down all the major coverage points and premiums. We didn't have to try and remember it all later when we were considering stuff. Can't say enough about how impressed and pleased we are. Her friendliness and cordiality totally matched her command of her products"
We responded:
"WOW! Thank you Ted for this very kind review. Abbey is a rockstar and she is a knowledgeable, kind and professional team member. I am so happy we were able to help you make informed insurance decisions. We look forward to taking excellent care of you and Sharon for many years. "
dawn shaffer
January 16, 2026
5
out of
5
rating by dawn shaffer
"Thank you Addy for all you do!!!"
We responded:
"Thank you for your review, Dawn. We greatly appreciate your business, and Addi does an amazing job of providing exceptional customer service. "