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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ashlie Peters

January 26, 2026

5  out of  5
rating by Ashlie Peters
"Brittany was very helpful in transferring my Insurance over. She gave me the best rate while also offering me other discounts ( and she didnt pressure me into anything I didnt want ) My family uses Romona Heiney for our rental properties. Highly recommend."
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May Deluna

January 26, 2026

5  out of  5
rating by May Deluna
"This si the beast office to work with on insurance! They do everything to help and always there when we need them. Highly recommend!!"
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Randy Pace

January 22, 2026

5  out of  5
rating by Randy Pace
"Abi is great to work with."
We responded:
"Randy, thank you for your 5-star review. We sincerely appreciate the many years of helping you with your auto and farm insurance needs. We value you as a customer and friend. "
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Jared Cates

January 22, 2026

5  out of  5
rating by Jared Cates
"Ramona, Abbey, and the entire State Farm Team are wonderful to work with!"
We responded:
"Thank you, Jared! We appreciate your kind words and always love working with you! "
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Ted Bailey

January 19, 2026

5  out of  5
rating by Ted Bailey
"I'm 87 years old and have been buying insurance in pretty much all aspects for 66 years of it. I have not, in all that time, never worked with a more knowledgeable Agent than Abby.. She addressed all points of the coverages clearly and easy to understand terms. Not only did she explain things, but also actually wrote down all the major coverage points and premiums. We didn't have to try and remember it all later when we were considering stuff. Can't say enough about how impressed and pleased we are. Her friendliness and cordiality totally matched her command of her products"
We responded:
"WOW! Thank you Ted for this very kind review. Abbey is a rockstar and she is a knowledgeable, kind and professional team member. I am so happy we were able to help you make informed insurance decisions. We look forward to taking excellent care of you and Sharon for many years. "
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dawn shaffer

January 16, 2026

5  out of  5
rating by dawn shaffer
"Thank you Addy for all you do!!!"
We responded:
"Thank you for your review, Dawn. We greatly appreciate your business, and Addi does an amazing job of providing exceptional customer service. "
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Anna Jones

January 15, 2026

5  out of  5
rating by Anna Jones
"I love this office. Everyone is very helpful, kind, considerate and responsive."
We responded:
"Thank you, Anna! We appreciate your business and hope you will also think of us as the best insurance agency around! We will continue to work hard to provide exceptional service to our customers. "
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Lin Waterhouse

January 14, 2026

5  out of  5
rating by Lin Waterhouse
"The entire staff of this State Farm office has been professional and helpful. I would recommend them to anyone needing insurance."
We responded:
"Thank you, Lin for your kind words. We greatly appreciate your business and work very hard to provide professional, friendly service. Thank you for recommending us! "
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Alan Kohler

January 12, 2026

5  out of  5
rating by Alan Kohler
"Very friendly, very efficient, big help,."
We responded:
"Alan, thank you so much for your kind words. We greatly appreciate your business and the opportunity to help you with your auto insurance needs. "
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Bop

January 9, 2026

5  out of  5
rating by Bop
"They saved me some money on my home and auto. Everyone is friendly and they make it super easy and fast to get a quote. I also appreciate how much Romona’s agency gives back to the community. If you’re looking for insurance I recommend check you them out."
We responded:
"Thank you for your review. We are so glad we were able to save you money as well as provide a fast and easy quoting process. We will do our best to provide exceptional customer service for your home and auto insurance. "
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S Silva

January 9, 2026

5  out of  5
rating by S Silva
"Abby at Romona State Farm is a 5 ⭐️ plus her customer service and knowledge is great. She always polite and makes sure all our needs are complete before end of conversation. Great employee We encourage to call Romona State Farm Insurance for a quote ! Silva family"
We responded:
"Thank you so much for your glowing review, Silva family! 🌟 We're thrilled to hear about your positive experience with Abbey at Ramona State Farm. Her dedication to excellent customer service and her extensive knowledge truly set her apart. We appreciate your recommendation and are delighted to have you as part of the State Farm family. If you ever need further assistance or have any questions, don't hesitate to reach out. Thank you once again for your kind words!"
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Tyler Larson

January 7, 2026

5  out of  5
rating by Tyler Larson
"Fast and very friendly! It was very very easy great priced as well!"
We responded:
"Thank you, Tyler! We are very excited to have you with our agency and appreciate the opportunity to help you with your insurance needs. "
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JENNIFER MARTIN

January 2, 2026

5  out of  5
rating by JENNIFER MARTIN
"Fast and friendly service."
We responded:
"Thank you, Jennifer! We appreciate your review and your business. We work hard to provide prompt and exceptional customer service. "
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Haley Y

December 31, 2025

5  out of  5
rating by Haley Y
"Brittany followed up on a quote I was trying to complete the day before and offered assistance. She answered all of my questions and was so friendly helping me get everything all set up."
We responded:
"Haley, thank you so much for your 5-star review. We are so happy to help you with your auto insurance, Brittany does an amazing job of helping customers with the convenience of online shopping but personal service to address questions and concerns to be confident in your insurance needs. "
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Amber

December 30, 2025

5  out of  5
rating by Amber
"Abby is always so helpful and there when we have questions. She's great at following up with us as well. Highly recommend!!!"
We responded:
"Thanks Amber! We sincerely appreciate your business and loyalty to our office. Abbey is an amazing asset to our agency and does a great job taking care of our customers! "
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THE FISHER FIRM LLC

December 29, 2025

5  out of  5
rating by THE FISHER FIRM LLC
"Appreciate Ramona's emphasis on customer service!"
We responded:
"Thank you for your 5star review and kind words! We appreciate the opportunity to help you with your business insurance needs, and we do work hard to provide exceptional customer service "
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Kent Thompson

December 29, 2025

5  out of  5
rating by Kent Thompson
"Ramona and her staff are always quick to help out and when a message is left, I always get a quick response. Thank you for taking care of me and my family."
We responded:
"Thank you, Kent. We love working with you and your family. We appreciate the opportunity to help you with your insurance needs. Thank you for the 5-star review! "
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Lindsey Wilson

December 27, 2025

5  out of  5
rating by Lindsey Wilson
"Abbey always goes above and beyond to help us! We have loved using StateFarm!"
We responded:
"Lindsey, thank you for your review. Abbey is an amazing part of my team, and we appreciate your kind words. We work hard to take exceptional care of our customers and are so glad to help you with all of your insurance needs. "
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rhonda blankenship

December 23, 2025

5  out of  5
rating by rhonda blankenship
"Ramona and staff are fantastic to work with. Great service, always willing to answer questions and help in any way possible."
We responded:
"Rhonda, thanks so much for the 5star review! We always love working with you and appreciate the many years we've had the opportunity to help with all of your insurance needs! "
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Amanda Osborn

December 19, 2025

5  out of  5
rating by Amanda Osborn
"Great people to work with, always very helpful and prompt."
We responded:
"Amanda, you and your family have been wonderful customers for many years. We appreciate your business and loyalty to our agency for your farm, autos and life insurance needs. Thank you for your review!! "
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Bobby Fuller

December 16, 2025

5  out of  5
rating by Bobby Fuller
"Abigail was very helpful during my transition back to State Farm. She was courteous, professional, and very much attentive while discussing insurance needs."
We responded:
"Thank you for your 5-star review. Abbey is an amazing part of my great team. We are so thankful for your business and appreciate you choosing our agency. "
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Joyce Stewart

December 15, 2025

5  out of  5
rating by Joyce Stewart
"Always prompt and courteous and take care of my needs and questions!"
We responded:
"Joyce, thank you for your kind words. We all love to work with you and appreciate the opportunity to help you with your farm and auto insurance. "
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Rosa Shackles

December 15, 2025

5  out of  5
rating by Rosa Shackles
"The agent was very knowledgeable with every question I had"
We responded:
"Rosa, we are always happy to help with any questions or concerns you have on your insurance. We greatly appreciate your business!! "
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Karen Yarbrough

December 13, 2025

5  out of  5
rating by Karen Yarbrough
"I called and visited with Abbey a couple weeks ago, Brittany had followed up a couple of times with text. Both Abbey and Brittany did a great job helping setup a new account. Both were friendly and easy to talk with about our new auto insurance policy. Thank you, Karen Yarbrough-Boyer"
We responded:
"Karen, we are so very happy to help you with your insurance needs. Brittany and Abbey are always excellent to help answer questions and provide professional guidance. We appreciate your kind words and 5star review! "
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Madyson McClellan

December 12, 2025

5  out of  5
rating by Madyson McClellan
"Great service and saved me a ton"
We responded:
"Thank you for your 5star review! We sincerely appreciate your business and kind words! We will work hard to take exceptional care of you and your families insurance needs. "