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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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S Silva

December 8, 2025

5  out of  5
rating by S Silva
"Abby at Romona State Farm is a 5 ⭐️ plus her customer service and knowledge is great. She always polite and makes sure all our needs are complete before end of conversation. Great employee We encourage to call Romona State Farm Insurance for a quote ! Silva family"
We responded:
"Thank you so much for your glowing review, Silva family! 🌟 We're thrilled to hear about your positive experience with Abbey at Ramona State Farm. Her dedication to excellent customer service and her extensive knowledge truly set her apart. We appreciate your recommendation and are delighted to have you as part of the State Farm family. If you ever need further assistance or have any questions, don't hesitate to reach out. Thank you once again for your kind words!"
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Kenneth Martin

December 5, 2025

5  out of  5
rating by Kenneth Martin
"Very responsive and very professional! One of my favorite services the office provides is an annual review to assure changes in assets are adequately and properly insured."
We responded:
"Kenneth, we truly appreciate your thoughtful feedback! It’s wonderful to know that our yearly check-ins bring you peace of mind by keeping your coverage up to date. We're committed to supporting you every step of the way and look forward to many more years of partnership. Your business is greatly appreciated."
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Nancy Witcher

December 3, 2025

5  out of  5
rating by Nancy Witcher
"The ladies and gentlemen are always very helpful and have positive interactions with me. I have been a customer of State Farm over 17 years and I don't have any negatives about them. Changes in policies and fees are across insurance companies, so I may not like when prices go up, but it is across the industry. Romona has always been available when I need clarification on policy or I have questions."
We responded:
"Thank you, Nancy. We always enjoy working with you and do sincerely appreciate your business. Your loyalty to State Farm and our agency is truly valued. "
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Taylor Goodfellow

December 3, 2025

5  out of  5
rating by Taylor Goodfellow
"Ramona Heiney and her team have always done a phenomenal job. I've been with them for years and with multiple vehicles. They've always gone above and beyond for me, and I'll happily stick with them for many more years to come."
We responded:
"Thank you, Taylor, for your kind words. We appreciate your business and strive to exceed expectations. We look forward to assisting you with your insurance needs and earning your confident referrals."
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Don Laughary

December 2, 2025

5  out of  5
rating by Don Laughary
"Very friendly staff and go the extra mile to make sure their clients get good service. Have been using State Farm Insurance for 68 years!"
We responded:
"Don, thank you so much for your wonderful review! We’re honored to have earned your trust over the years and truly appreciate your loyalty. Our team is dedicated to providing friendly, attentive service, and it means a lot to know we’ve made a positive difference for you. We look forward to continuing to serve you for many more years to come!"
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Ova Ventura

November 25, 2025

5  out of  5
rating by Ova Ventura
"Great people to do business with. They answer questions and are very polite."
We responded:
"Marie, thank you for your 5-star review. We appreciate your business and so very thankful for the opportunity to serve you. "
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amy olberding

November 25, 2025

5  out of  5
rating by amy olberding
"Ramona's office has always been super helpful to us and very quick to respond to any questions or needs. We don't ever have to worry about getting answers or help when needed. We've had State Farm insurance for years and years, and she's the best agent we've ever had."
We responded:
"Thank you, Amy. We are so appreciative of your years of loyalty to State Farm and kind words about our agency. "
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Linda German

November 24, 2025

5  out of  5
rating by Linda German
"I had insurance several years ago with State Farm. Some if the nicest & honest people I know. Thanks again"
We responded:
"Thank you, Linda! We greatly appreciate your business and your kind words. Integrity is the cornerstone of how we strive to do business. "
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Dwight Murray

November 21, 2025

5  out of  5
rating by Dwight Murray
"Review of insurance coverage loop"
We responded:
"Dwight, thank you for you 5star review. We have enjoyed working with you for many, many years and sincerely appreciate your business. "
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b wood

November 18, 2025

5  out of  5
rating by b wood
"very helpful, although I didn't buy from Ramona"
We responded:
"Thank you for taking time to do a review. We will hopefully be able to win your business in the future and get the opportunity to provide our exceptional customer service to you. "
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Mandy Kueser

November 18, 2025

5  out of  5
rating by Mandy Kueser
"They always take great care of us!!"
We responded:
"Mandy, thank you so much for your 5-star review. We appreciate your business and your kind words. We love helping you and Kenny with your home and auto insurance needs. "
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Mary Dougherty

November 14, 2025

5  out of  5
rating by Mary Dougherty
"Ramona’s office always has quick, friendly service. They are quick to respond to questions and concerns. Highly recommend!"
We responded:
"Mary, thank you for your review! We love working with you and your family. You are always so kind and we greatly appreciate your business! "
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Logan Willis

November 12, 2025

5  out of  5
rating by Logan Willis
"Very courteous and professional."
We responded:
"Logan, thank you so much for your review. We certainly hope if you return to our area, we are able to help you again with your insurance needs. "
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Scott Cummins

November 8, 2025

5  out of  5
rating by Scott Cummins
"Ramona and her team has made our transition from Florida smooth and painless! And they are there anytime I have a question! Highly recommend them!"
We responded:
"Thank you, Scott. We are so happy to have you with our office and will continue to provide exceptional service to you. We hope you love our area as much as we do. Thank you for your review! "
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Jennifer Johnston

November 7, 2025

5  out of  5
rating by Jennifer Johnston
"We have had our insurance policies with this company and this office for years. The entire staff is so friendly and go out of their way to help their customers and best serve their needs. If you are looking for a wonderful company with caring, hometown people, I would highly recommend the crew at Ramona Heiney - State Farm!!"
We responded:
"Jennifer, thank you so much for your 5-star review. We sincerely appreciate your business and the opportunity to help you and your family with your home and auto insurance. Your loyalty to our agency is so greatly appreciated! "
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Lisa Wilkinson

November 7, 2025

5  out of  5
rating by Lisa Wilkinson
"They are friendly and always quick to respond. I have been with them for 6 years and very happy with the services."
We responded:
"Thank you, Lisa for your 5star review. We appreciate the loyalty you've shown to our agency and greatly value your business! Thank you for trusting us with your insurance needs."
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Eric Gibson

November 5, 2025

5  out of  5
rating by Eric Gibson
"Ramona and her team are great to work with. Fair prices for coverage and always there when you need them!"
We responded:
"Thank you so much Eric. I very much appreciate you and Emily and the opportunity to help you with your insurance needs. "
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Brittney Capeder

October 23, 2025

5  out of  5
rating by Brittney Capeder
"Ramona is always a great supporter of our schools and community!"
We responded:
"Thank you, Brittney! We love being involved in the local schools and having a small part in recognizing some of the exceptional students! "
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Colbi Gastineau

October 22, 2025

5  out of  5
rating by Colbi Gastineau
"They are the best!!"
We responded:
"Thank you Colbi! You are always a joy to work with! "
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Dawn Voyles

October 21, 2025

5  out of  5
rating by Dawn Voyles
"Friendly and easy to work with!!"
We responded:
"Thank you, Dawn, for your review! I have always enjoyed working with you and appreciate your loyalty to State Farm and my office. "
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Rachel Adams

October 16, 2025

5  out of  5
rating by Rachel Adams
"I like this office. Abbey has been my point of contact and she’s always been friendly, prompt, and helpful. I’ve had to change my coverage a bit here and there due to owning different farm animals and it’s always been simple. They had the lowest prices available to me and I’ve stayed with them for the past 3 years."
We responded:
"Thank you Rachel for your 5-star review. Abbey is one of the best insurance professionals in the business and I am greatly blessed to have her as a part of my amazing team. We sincerely appreciate your business and appreciate your kind words. "
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Anna Jones

October 15, 2025

5  out of  5
rating by Anna Jones
"I love this office. Everyone is very helpful, kind, considerate and responsive."
We responded:
"Thank you, Anna! We appreciate your business and hope you will also think of us as the best insurance agency around! We will continue to work hard to provide exceptional service to our customers. "
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Catina Weaver

October 2, 2025

5  out of  5
rating by Catina Weaver
"Great friendly service! Fast and to the point! Got me an affordable policy!"
We responded:
"We appreciate helping you with your property insurance and the 5star rating. We work very hard to be the best insurance agency around. Thank you! "
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Lola Camp

September 22, 2025

5  out of  5
rating by Lola Camp
"Very informative made it so I better understand my coverage."
We responded:
"Thank you for your kind words. We work hard to take exceptional care of our customers and glad you have a greater understanding of your coverage. Your business is greatly appreciated! "
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Rachael Weber

September 10, 2025

5  out of  5
rating by Rachael Weber
"We had the best experience dealing with Brittany!! She made getting insurance easy! She's the sweetest person and has patients out of this world! Hands down the best experience!"
We responded:
"Rachael, we are so happy to help you with your auto insurance needs and glad you had an excellent experience with Brittany. She is a great part of my amazing team. We sincerely appreciate your business and look forward to working with you for many years to come. "